Terms of Service

Scope and Service-Specific Terms

These terms apply to Caveman AI LLC websites and services, including custom AI development, support, hosting, and SaaS offerings. Current SaaS services include LBC Assist, available at lbcassist.com/legal.

A statement of work, order form, customer agreement, service-specific terms, data processing agreement, or in-application notice may apply to a particular service. If those terms conflict with these general terms, the service-specific or signed terms control for that service.

Use of the Website

The public website provides general business information and a way to contact us. Website content is provided for informational purposes and is not professional legal, financial, security, compliance, or engineering advice for your specific environment.

Accounts and Authorized Users

Some services require accounts. You are responsible for the accuracy of account information, the activity of users you authorize, and keeping credentials confidential. You must promptly notify us of suspected unauthorized access or security incidents involving your account or workspace.

Acceptable Use

You may not use the services to:

• Violate laws, regulations, third-party rights, or contractual obligations.
• Upload malware, probe systems without permission, bypass access controls, or interfere with service operation.
• Send spam, phishing, deceptive messages, or abusive automated traffic.
• Submit regulated, highly sensitive, or restricted data unless an applicable agreement expressly allows it.
• Use AI features to generate unlawful, infringing, deceptive, or harmful content.
• Reverse engineer, copy, resell, or misuse the services except as allowed by a written agreement or law.

Customer Content

You retain rights to content, data, files, records, prompts, instructions, and materials you submit to the services. You grant Caveman AI LLC the limited rights needed to host, process, transmit, display, back up, secure, and support that content for the services you request.

You represent and warrant, each time you submit customer content and on a continuing basis, that:

• You own, or hold every license, release, consent, and permission needed to submit it and to authorize our processing of it. This includes material created by a third party, licensed or purchased from a stock or template library, generated by an artificial-intelligence tool, or supplied to you by your own client, vendor, contractor, or employee.
• It does not infringe or misappropriate any copyright, trademark, patent, trade secret, moral right, right of publicity, or other proprietary right, and does not violate any person's privacy, confidentiality, employment, or contractual rights.
• It is not unlawful, defamatory, harassing, deceptive, obscene, or otherwise prohibited by the Acceptable Use section.
• You have scanned, sanitized, and validated it before submission, and it contains no virus, worm, trojan, ransomware, spyware, keylogger, rootkit, backdoor, cryptominer, malicious macro, malicious script, or other harmful or self-propagating code, whether or not you knew it was present. You are responsible for maintaining current anti-malware, endpoint-protection, and patching controls on every device and network used to reach the services.
• You are responsible for every person and system you grant access, including employees, contractors, agents, clients, and any application or credential operated on your behalf, and their acts and omissions are yours for the purposes of these terms.
• You remain responsible for customer content after it leaves the services, including exports, downloads, copies, and data transferred into any other system.

Any malware scanning, file validation, or similar control we operate is a best-effort measure for the protection of our own systems. It is not a guarantee, is not performed for your benefit or the benefit of any third party, and may fail to detect harmful code. Content that is accepted, stored, scanned, processed, or delivered by the services is not thereby reviewed, approved, endorsed, license-cleared, or warranted by Caveman AI LLC as safe, lawful, accurate, non-infringing, or fit for any purpose.

AI Features and Outputs

AI features may generate incomplete, inaccurate, or unexpected results. You are responsible for reviewing outputs before relying on them. Do not use AI outputs as the sole basis for legal, financial, medical, safety-critical, permitting, compliance, or other high-impact decisions unless qualified humans review and approve them.

AI outputs may be similar or identical to output generated for other users, may not be eligible for copyright or other protection, and may reproduce or resemble material owned by a third party. Caveman AI LLC makes no representation that any output is original, accurate, non-infringing, or cleared for your intended use, and does not warrant that any output is free of third-party rights. You are responsible for reviewing and clearing outputs before publishing, distributing, or otherwise relying on them, and for complying with the terms of any model provider whose service is used on your behalf.

Custom Development, Hosting, and Third-Party Services

Custom development, managed hosting, support, and implementation work are governed by the applicable proposal, statement of work, order, or signed agreement. Services may depend on third-party clouds, model providers, email providers, identity providers, payment processors, monitoring tools, and other vendors. Those third-party services may have separate terms, availability, security, and data handling requirements.

Integrations, Connectors, and Third-Party Access You Enable

The section above describes third parties Caveman AI LLC selects to operate the services. This section is different: it governs third parties you introduce. That includes any application, integration, connector, plug-in, extension, automation, script, bot, agent, artificial-intelligence tool, reporting tool, accounting or payroll system, storage service, or API client that you build, buy, install, authorize, or operate against the services or your customer content; any credential, API key, or token you issue or share; and any person or organization you invite or to whom you forward customer content.

We do not review, approve, endorse, certify, test, monitor, secure, or accept responsibility for any third party you enable. We are not a party to your agreement with any such third party, and no such agreement binds us or changes these terms. You are responsible for selecting each one, for evaluating its security, privacy, availability, licensing, and legal fitness, for the scope of access you grant it, for what it does with that access, for what it transmits into the services, and for revoking access when it is no longer appropriate.

To the fullest extent allowed by law, Caveman AI LLC is not liable for any loss, damage, breach, corruption, deletion, disclosure, downtime, cost, penalty, or claim arising from a third party you enabled, including where it is compromised, is negligent, exceeds its authorization, misuses credentials you issued, introduces harmful or infringing content, violates another person's rights, fails to comply with law, or changes or discontinues its own service. Access using valid credentials is treated as authorized access by you, whether or not you intended it. We may throttle, suspend, disable, block, or revoke any integration, credential, or third-party access that we reasonably believe creates security risk, legal risk, abuse, instability, or a breach of these terms, without liability and without prior notice.

Copyright Claims, Notice and Takedown, and Repeat Infringers

We respect intellectual-property rights and expect users to do the same. We do not pre-screen, review, or license-clear customer content, and you remain responsible for it under the Customer Content section.

If you believe material hosted by Caveman AI LLC infringes a copyright you own or control, send a written notice to our designated agent at legal@cave2ai.com with the subject line "DMCA Notice." Your notice must identify the copyrighted work claimed to be infringed; identify the material claimed to be infringing with information reasonably sufficient to locate it; give your name, mailing address, telephone number, and email address; state that you have a good-faith belief the use is not authorized by the owner, its agent, or the law; state that the information is accurate and, under penalty of perjury, that you are authorized to act for the owner of the right allegedly infringed; and carry your physical or electronic signature. Notices that do not substantially comply may not be actionable. Knowingly making a material misrepresentation in a notice or counter-notice may create liability for damages under 17 U.S.C. § 512(f).

On receiving a compliant notice we may remove, disable access to, or restrict the identified material and may notify the affected customer. Anyone who believes material was removed by mistake or misidentification may send a counter-notification to the same address containing the elements required by 17 U.S.C. § 512(g)(3), including consent to the jurisdiction of the federal district court for their address, or for our district if they are outside the United States, and acceptance of service of process from the complaining party.

We may, in appropriate circumstances and at our discretion, disable or terminate the accounts of repeat infringers, without refund. Removal, disabling, restriction, suspension, or termination under this section is not a breach of these terms, does not entitle you to a refund, credit, or damages, and creates no obligation to restore or preserve the material beyond any applicable legal-hold or retention obligation. The same process applies, as far as it reasonably can, to credible written claims that material is otherwise unlawful or infringes a trademark, patent, trade secret, publicity, or privacy right. A decision to act or not to act on any claim is not an admission, a legal determination, or a waiver of any right or defense.

LBC Assist

LBC Assist is a SaaS service for contractor operations and related workflows, available at lbcassist.com/legal. LBC Assist users should refer to the service URL, in-application notices, administrator instructions, and any applicable customer agreement for service-specific requirements.

Fees and Payment

Fees, billing cycles, taxes, payment terms, refunds, and renewals are governed by the applicable order, invoice, statement of work, or signed agreement. If no separate payment terms apply, amounts are due as stated on the invoice.

Ownership

Caveman AI LLC and its licensors retain ownership of the website, service software, designs, documentation, workflows, templates, know-how, and other materials we create or provide, except for customer content and any ownership rights expressly assigned in a signed agreement.

Privacy and Security

Our handling of personal information is described in the Privacy Policy. You are responsible for using the services in a way that complies with your own privacy, security, employment, and data protection obligations.

Suspension and Termination

We may suspend or restrict access if needed to address security risks, nonpayment, service abuse, legal compliance, or violations of these terms or an applicable agreement. Termination rights for paid services are governed by the applicable agreement.

Disclaimers

Except as expressly stated in a signed agreement, the website and services are provided on an "as is" and "as available" basis. We disclaim warranties to the fullest extent allowed by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

We have no obligation to monitor, pre-screen, review, moderate, license-clear, or verify customer content or any other material submitted to the services. If we choose to do so in any instance, that choice is not a course of dealing, creates no duty to do it again or to do it accurately, and does not make Caveman AI LLC a publisher, author, editor, or owner of customer content. To the fullest extent allowed by law, we are not liable for harmful code, infringing material, or unlawful material that is submitted to, stored in, processed by, transmitted through, or retrieved from the services, including where it reaches you, your users, your clients, or any other third party.

Limitation of Liability

To the fullest extent allowed by law, Caveman AI LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption. Any liability cap in a signed agreement controls for that service.

These limits apply to every theory of liability, including contract, warranty, strict liability, negligence, and other tort, and apply even if a limited remedy is found to have failed of its essential purpose. They limit the liability of Caveman AI LLC only. They do not limit, cap, or excuse your obligations, including your obligation to pay amounts owed and your defense and indemnity obligations below.

Indemnity

You agree to defend, indemnify, and hold harmless Caveman AI LLC and its officers, members, personnel, contractors, and licensors from any claim, demand, investigation, proceeding, loss, liability, damage, judgment, settlement, fine, penalty, cost, and expense, including reasonable attorneys' fees and the cost of investigation, notification, and remediation, arising from or relating to:

• Your customer content, including any claim that it infringes or misappropriates an intellectual-property or proprietary right, or was submitted without the necessary license, release, consent, or authority.
• Any virus, worm, ransomware, malicious macro or script, embedded exploit, or other harmful code you or anyone acting under your credentials introduces, including claims by anyone who received it through the services.
• Any unlawful, defamatory, harassing, deceptive, or otherwise prohibited content you submit, and any claim that it violated another person's privacy, confidentiality, employment, or contractual rights.
• Any integration, connector, application, artificial-intelligence tool, API client, or other third party you enabled, and any act, omission, or misuse by it or by anyone you granted access.
• Your use of AI features and your publication, distribution, or reliance on AI outputs.
• Your use of the services, your breach of these terms or of any representation or warranty in the Customer Content section, and your violation of law or of another person's rights.

This does not apply to the extent a claim is caused by Caveman AI LLC's breach of a signed agreement. We will notify you of a claim covered by this section, though delay in notifying relieves you only to the extent you are materially prejudiced. We may participate in the defense with our own counsel at our expense, and may assume control of the defense if you do not defend diligently. You may not settle a claim in a way that imposes any obligation, payment, admission of fault, injunction, or restriction on Caveman AI LLC, or that does not unconditionally release us, without our prior written consent. This section survives termination and is not subject to the limits in the Limitation of Liability section.

Governing Agreements

Any governing law, venue, dispute resolution, service-level, support, or data protection terms in a signed agreement, order, or service-specific document control for that relationship. If no written agreement applies, disputes will be handled under applicable law.

Changes

We may update these terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website or services after an update means you accept the updated terms, unless a signed agreement says otherwise.

Contact

Questions can be sent to admin@cave2ai.com.